On the other side, the car I had requested wasn't available and I had to pay a higher price than actually expected because the categories in Europcar (luxury, suv, van, for example) differ from the ones shown on the website. I am EXTREMELY disappointed with the lack of accurate information that Kayak provided me with and will never use this service again!
Desventajas: We were at the airport for over 2 hours before we were able to walk to a different rental company and find a car by midnight after 12 hours of travel. We will never use this company again!!!
El aeropuerto posee un núsimple arreglado de ofertas gastronómicas y comerciales, entre las que se incluyen tiendas libres de impuestos y de regalos. Cuenta con dos salas VIP, en donde se pueden alquilar pequeñCampeón salas de reuniones para encuentros de negocios. En caso de requerir espacios empresariales más amplios, se recomienda solicitar información en los hoteles cercanos al aeropuerto.
Desventajas: Bait and switch on need for Mexico specific insurance which cost 3x of the rental car cost.
Cancún tiene muchos hoteles, la ancianoía de ellos están situados en la zona hotelera. Es una franja larga sobre la playa con muchos hoteles y centro turísticos de varios pisos de estilo criollo. Al otro ala de la isla (la costa de la laguna) las cosas son un poco más tranquilas, pero para aquellos que están buscando alojamiento más al estilo mexicano, el centro de Cancún es una mejor opción.
We were able to rent the car we had chosen through economy, although they did try to give us a different car in the beginning. However I was very disappointed with the fact that I thought I had rented from one company at the airport, and it turned demodé to be a different company offsite.
Desventajas: The price shown on the website doesn't show the contemporáneo price one has to pay upon arrival. According to the Europcar agent, every renter MUST pay a mandatory insurance imposed by the Mexican government, which is not covered by one's credit card car insurance. I ended up paying $231.17 USD (for 4 days total) instead of the $40 USD Vencedor shown on the website.
Dollar in Cancun REQUIRES rental insurance so it turned trasnochado to be 5x the price of the advertised rental. Even though I have insurance through my credit card and privately, they require the insurance.
Desventajas: The guys giving u the car and checking it, taking pictures, was asking for tip, saying they're not being paid by Hertz, they only work for tip.. how true is this???
I explained to him that it is illegal and by law the insurance has to be included in the rental price. I had him write his statement and name down and then went to another agency. Be aware of this scam and know your rights!
They said "no problem". I walked pasado and they were gone. Had to hire a last minute car that was 4 times more expensive. Horrible experience.
Desventajas: They didnt honor the rate we got here unless we bought insurance which cost over three times the rental amount even though we had multiple insurance policies through our credit cards as well as travelers insurance.
Desventajas: The first really bad part of my experience was the fact that I was forced to pay an extra 100$ for insurance even though my credit card (Visa) covers it. In order to get pasado of paying collision insurance I would have had to get a letter from Visa and the Mexican government stating that my credit card insurance coverage was OK. Then I would have to leave a 7000 $ deposit. This I obviously had no way of doing THAT DAY.
El único inconveniente fue que la empresa de alquiler Sixt en Cancún, México, se encontraba fuera del aeropuerto y cerraba antaño de lo indicado. Ni había un servicio de transporte hasta la empresa de alquiler."”